Case Study

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Notting Hill Portfolio – Comprehensive Management & Maintenance

Client Background

We have the privilege of managing three properties within a beautifully converted period house in the sought-after Portobello Road area. Owned by a client whose high-end interiors were the brainchild of a top-tier European architect, this property stands as a testament to architectural brilliance and meticulous design.


Given the delicate nature of the interiors and the architectural significance of the building, it is essential to ensure detailed servicing and maintenance without compromising the original design and structure. Recent challenges included the replacement of five extensive blown panes in the fully glazed roof, a task made complex due to the height and unique design of the property.



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Project Objectives

  • Property Upkeep: Implement a rigorous maintenance programme to ensure the properties remain in pristine condition.
  • Building Integrity: Address significant concerns about the building’s structure and fabric.
  • Client Communication: Maintain open channels with the owner and ensure any queries or concerns are promptly addressed.
  • Efficient Problem Solving: Successfully manage and oversee any unexpected projects, such as the roof pane replacement, with minimal disruption to the property or tenants.

Solutions Implemented

  1. Diligent Maintenance: A detailed servicing and maintenance routine was established, ensuring each flat’s impeccable condition.
  2. Roof Pane Replacement: Managed the complex task of replacing the five blown panes in the glazed roof, involving erecting scaffolding at the property’s front and rear.
  3. Opportunistic Inspection: Leveraged the erection of the scaffolding to conduct a comprehensive roof inspection and facilitated window cleaning from a solid base, offering an alternative to their regular abseiling method.

Results and Achievements

  • Client Satisfaction: Our client’s testimonial speaks volumes: “I am very happy to have my property in the safe hands of Tom Chambré… He is always available to answer any query or offer his invaluable experience across all matters.”
  • Property Excellence: Through our dedicated management, all three properties within the building continue to be maintained at the highest standard.
  • Effective Project Management: Successfully oversaw the roof pane replacement project, ensuring the structural integrity of the house and leveraging opportunities to conduct further inspections.

Our integrated approach ensures the properties within the Notting Hill Portfolio remain a blend of historical reverence and modern luxury. We consistently deliver on our promise of quality, efficiency, and client satisfaction through meticulous management and a commitment to excellence.