Case Study

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Ferryman Quay – Lettings & Property Management

Client Background

An overseas landlord whose property at Ferryman Quay had been unoccupied for the past three years needed comprehensive support to make it rentable. Chambré was approached to provide an end-to-end lettings & property management solution, from property assessment and refurbishment to tenant selection and ongoing management.

Challenge

The property had remained vacant for an extended period, requiring significant improvements to make it appealing and functional for potential tenants. Given the constraints of managing the property while away, the landlord sought a trusted local partner to handle the entire process efficiently.

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Project Objectives

  1. Property Refurbishment: Meet rental standards by providing furniture, white goods, and repairs to the property.
  2. Tenant Selection: Identify a suitable tenant, ensuring a seamless transition.
  3. Property Management: Implement a comprehensive property management strategy, including regular inspections and responsive tenant support.
  4. Long-term Satisfaction: Ensure ongoing tenant and landlord satisfaction through diligent management and maintenance.

Solutions Implemented

1. Refurbishment and Furnishing

  • Sourced and installed suitable furnishings and white goods to enhance the living experience.
  • Conducted essential electrical repairs and installed high-quality blinds, ensuring the property was functional and visually appealing.

2. Tenant Selection

  • Successfully relocated a reliable tenant from another property managed by Chambré, whose circumstances changed, ensuring continuity and stability for both tenant and landlord.

3. Ongoing Property Management

  • We established a robust property management plan, which includes responding promptly to tenant requests and conducting biannual inspections to maintain the property’s condition.

Location Highlights

Ferryman Quay is situated on the prestigious north bank of the River Thames. This seventh-floor apartment boasts over 840 sq ft of living space and features two bedrooms and two bathrooms. The modern kitchen/dining room complements a generously sized dual-aspect reception room adorned with bespoke cabinetry and direct river views from a private balcony. The master bedroom includes an ensuite bathroom, a second double bedroom, and a family bathroom. Residents benefit from 24-hour concierge service, lift access, and serene private communal gardens with stunning river vistas.

Time and Budget

Chambré efficiently managed the project, ensuring the property was enhanced and market-ready in a timely manner, adhering closely to the allocated budget.

Results and Achievements

  • Rapid Market Re-entry: The property was quickly prepared for the rental market, minimising vacancy time.
  • Quality Tenant Placement: A suitable tenant was relocated to the property, ensuring satisfaction for both tenant and landlord.
  • Comprehensive Management: Through proactive and responsive management, Chambré ensured the property remains well-maintained and managed, fostering long-term tenant retention and property value preservation.

Chambr’és comprehensive approach to property enhancement, tenant selection, and ongoing management has successfully revitalised a previously unoccupied property at Ferryman Quay, transforming it into a highly desirable living space and ensuring it continues to meet the high standards expected by both tenants and landlords.