Fulham- Family Property Management
Client Testimonial
“After more than 20 years of using a leading rental agent, I became fed up with the constant changes in the ‘relationship manager’ which led to a very impersonal service. They did not have a proper understanding of the high standards I demand in respect of tenants, repairs, and maintenance. I was delighted to find Chambré to source tenants, manage sometimes complex building works, and recognise that properties are a precious asset and must be treated with the care, attention, and professionalism that I expect.”
Client Background
Since 2014, we have been entrusted with the management of an exquisite property portfolio in Fulham, belonging to a UK-based family. Dissatisfied with the impersonal service from a large high street agent, the client sought our services for their one-bed, two-bed, and three-bed properties, demanding high standards and meticulous upkeep.
Challenge
The client required a dedicated and personalised service that could meet their high standards for tenant selection, repairs, and maintenance. They needed a reliable partner to manage complex building works and ensure the properties remained in pristine condition.
Back to Case Studies Contact UsProject Objectives:
- Let and Management: Ensure professional and efficient letting and management of the three properties.
- Oversee External Works: Manage any complex building works required for the properties.
- Maintenance Programme: Establish and execute a rigorous maintenance schedule.
- Additional Services: Provide additional services like professional surveys for red book valuations as requested.
Solutions Implemented:
- Dedicated Let and Management: Offered a personalised service for letting and managing the properties, ensuring tenant quality and satisfaction.
- Management of Building Works: Oversaw complex external works, maintaining the integrity and value of the properties.
- Regular Maintenance: Implemented a systematic programme of maintenance to keep the properties in excellent condition.
- Professional Surveys: Conducted professional surveys for red book valuations as and when needed by the client.
Time and Budget:
Our management has been consistent since 2014, with a focus on delivering high-quality service within the client’s timeframes and budgetary requirements.
Results and Achievements:
The shift from an impersonal service to our bespoke management has resulted in a well-maintained and cared-for portfolio that meets the client’s high standards. Our comprehensive management and maintenance services have ensured the properties remain valuable and in top-notch condition, solidifying the trust and confidence the client places in us.